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Booking is now open. Please scroll down for the button, but before you first book, please read the following information.

Memberships will automatically unfreeze on the 17th May unless you contact us to state you wish to stay frozen. Should you wish to do so then the next unfreeze date is 17th July.

We have made the difficult decision to impose some restrictions on membership use due to the strict limitations imposed on us by the goverment. Because of this, if you prefer, we are happy to leave your membership frozen until such time we can operate normally. Please contact us to request that.
We apologise that we have had to open with these restrictions but the only alternative was to stay closed until we could run profitably with no limitations to members .

Opening Restrictions for Members:

Booking : When we reopen, due to the capacity limitations, you will still be required to book. The new booking form will allow you to book for your free member child and one free adult per member child. There is a small booking fee charged by the booking company. The £2 “drink charge” that we imposed at the last re-opening has been removed.

Additional family non-members: Should you then wish to add additional family non-members to the booking form, you will be able to do so, to a limit of one additional non-member child and one additional adult. These are chargeable at the standard rate + booking fee. The standard rate is now £2 for adults but is variable for children depending on the length of the session. Please DO NOT bring additional visitors to pay at the door as there is a risk of them being turned away; therefore, if non-member friends wish to attend with you, they must make a booking on our standard calendar.

Member spaces: We are reserving member spaces for you to book and should we find these are regularly selling out we will reassess the allocation so that there is opportunity for you to use your membership regularly; however, due to the excess visitor demand for LUNCHTIMES at the weekend and on Bank Holidays, we are not making member spaces available at those times. There will however be member spaces available on lunchtimes on all other days including mid-week, non BH days in the holidays.

Farm Discount: Similarly, we are postponing the half price farm entry arrangement at weekends and Bank Holidays. You are still eligible to half-price mid-week farm visits at all other times.

Fair Use: We ask you to be considerate to other members … please don’t blanket book slots which then aren’t used so become no-shows and lost to other members, and please don’t book more than three visits in a seven day period.

We apologise that we need to apply these restrictions but hope that you’ll understand that we have lost 10 months of trading and that we are doing our best to honour your memberships in very difficult circumstances. We appreciate that the above terms may be disappointing and therefore we are offering that should you wish to stay frozen until these restrictions are lifted, then we are happy to do so; that way you can re-start once your membership is unrestricted. If you wish to do so then please email us rather than contact. us by phone or messenger. BY VISITING US AFTER LOCKDOWN, YOU ACCEPT THE TERMS OF THE UNFREEZE AND WILL LOSE THE RIGHT TO STAY FROZEN/REFREEZE.

YOUR NEW EXPIRY DATES …

MEMBERS WHO WERE UNFROZEN/VISITED IN LATE AUGUST/ SEPTEMBER/OCTOBER
The simplest way of approximating your new expiry date is to add 12 months (the time we have been closed) to the original expiry date printed on your card. If that new date is later than the 17th May then you are good to go until it you reach your new expiry. We still have 800 members on the books so please don’t email us to ask for your new expiry date unless you have genuinely lost your card and don’t know. When you first visit you can ask staff to confirm your dates and they will write it on your card.
We suggest that if you are borderline e.g. your new expiry is within 5 days of the 17th May itself, then you check via messenger to ensure you won’t be required to pay. Any ex-members that book with an expired card will be required to pay on arrival before being entered.

FOR THOSE FEW MEMBERS THAT REQUESTED TO STAY FROZEN UNTIL JANUARY OR APRIL: YOU WILL BE ABLE TO ADD ON 14 MONTHS TO THE EXPIRY DATE ON YOUR CARD AS YOU HAVE REMAINED FROZEN FOR THE FULL DURATION FROM 20th March to 17th May. We have a list of these members … but you know who you are!